In general, we only collect information that allows us to provide you with services relating to MINEX Forum events (hereafter, Services).
Scope and consent
It’s important you understand that by using our Services, you allow us to collect, use and retain your personal information and other information but we will never read or listen to the content you are sharing privately. You can be sure that we will only use your information as described in this Policy.
Information we collect
We collect the minimum information required to achieve the purposes set out in this Policy (see below), and you can limit such collection, as specified below under “Your Choices”:
(a) Registration and Account Information: When you use our various Services you voluntarily give us personal information (e.g., name, email, birth date, age, phone number and, when necessary, billing information) and you are not anonymous to us.
(b) Social Media Information: If you sign in to your MINEX Forum account through third-party social media sites like Facebook, Twitter or VK, you agree to give us on-going access to your personal information on such sites (e.g., your public profile, friend list, accounts you follow or who follow you, your email address, birthday, work history, education history, interests, current city, and video viewing). We may receive certain information about you which is stored on social media sites if users of those sites give us access to their profiles and you are one of their friends or connections, depending upon your settings on those sites.
We will receive interaction information from your use of our Services. When you interact with Public Accounts, bots and Communities on our Service, we may obtain information about the messages you have liked, comments you have left and websites you have viewed through links in them. When you use our Chat Extensions and shopping solution, we may know which items you searched and shared. In addition, we collect information about the accounts you have visited and the content you have viewed in order to improve the relevance of our Services.
(с) Information from Other Sources: The information we collect may be combined with information from outside records (e.g. demographic information and additional contact information) that we have received in accordance with the law.
(d) Additional Information: We collect additional information when you access our App through a certain device (e.g. your mobile device’s unique identifier; information about your device’s operating system, your browser, browser or operating system language; your wireless network, and your mobile carrier). We may also collect your GPS location data – you can choose whether to allow this by changing your geolocation tracking settings.
(e) Live Chat: We may use a Live Chat service to handle customer enquiries in real-time. If you use the Live Chat service we will collect your email address if provided, and the contents of your Live Chat session.
(f) Videography and Photography: At MINEX Forum events, video and photography equipment may be present. This includes the filming/ photography, live broadcasting, recording presentations, and interviews. Prior consent will be required for event presentations and interview footage to be shared. When contributors give informed consent to take part in our output, they can be assumed to have waived their expectations of privacy in relation to their contribution, subject to any agreed conditions placed on their participation. Photographs and videos may be published on MINEX Forum website to promote the events, they may also be used in association with the event presentation library, as a cover image or thumbnail.
Cameras may also be present to relay footage onto screens throughout the event venue, to provide a clearer view for the audience. Signage will be used to notify delegates that filming and photography will be taking place.
For events that highlight footage we do not normally obtain express consent from individuals who are incidentally caught on camera as part of the general scene, however, we will not purposefully film any footage that makes an individual identifiable, beyond the aforementioned activities that already require consent.
Signage will also indicate that photography will be taking place at our events. We do not obtain prior consent for general photography at our events. However, if an individual or organisation asks us not to include them in the shot, due to a concern about privacy, we should normally do so, unless it is editorially justified to continue.
Occasionally, partners may also film at MINEX Forum events. Joint consent will be obtained prior to filming, in accordance to the above formats outlined. Where a partner is involved in the videography process, the participant will be notified.
Uses and Retention
Our mission is to constantly improve our Services and provide you with new experiences. As part of this mission, we use your information for the following purposes:
(a) Make our service available: We use your Registration and Account information to (i) register you for the App and create your User Account for MINEX Forum; (ii) create your profile and make it visible; (iii) process your payments; (iv) create your MINEX Forum ID; (v) provide customer service, give you information about your account, and respond to your requests; (vi) personalize your experience by providing content on the Service, including targeted advertising of MINEX Forum services and other 3rd party services that we believe may be of most interest to you; personalization may include automated decisions about what you will view and when, but be assured that it will not have legal effects on you.
(b) Provide Interesting Offerings to You and others: As part of value-added services provided by us or by a third party within MINEX Forum, we may use your information to continuously optimize and personalize those services and send you personal updates about new offerings which we believe you will find relevant. We may share with our service providers unique identifiers to determine the best way to tell potential new users about our services.
When registering an account in MINEX Forum, you give your permission to send notifications and private messages. If you do not wish to receive such notifications, you can configure your account settings to refuse notifications or disable the function of receiving further notifications at any time. You will be asked to allow the use of your location data before MINEX Forum provides you with specific location service offerings, and you may also adjust your phone preferences to disable the use of your location data at any time.
(c) Process Your Payments: We may use your Information like your name and phone number to process your payments for our Services through a secured third-party service provider.
(e) Communicate With You: As part of the MINEX Forum family, we want to keep in touch with you. We use your information to contact you (via message or other means) to maintain the App, including your MINEX Forum Out User Account, to comply with your stated communication preferences or to provide updates about other MINEX Forum services.
Unless otherwise specified, we retain information as long as it is necessary and relevant for us to achieve the purposes referred to above or to enable us to comply with our legal data protection retention obligations. Upon deactivation of your account, we will minimize the personal data we keep about you only to such data which we are required to keep to comply with laws, or other legal reasons. We may keep activity data on a non-identifiable basis to improve our services. Your posts on public accounts and communities may remain available if you do not delete them.
Your data is kept safe with us, but we do share your personal information with third parties we trust in order to provide you with our services, as follows:
(a) The MINEX Forum Corporate Family: We may share the information we collect about you with the MINEX Forum corporate family, including our parent company, Advantix Ltd., and its and our affiliates and subsidiaries.
(b) App Providers and Other Third-Parties: We may disclose your information to service providers and other third parties under contract who help with providing you and others our Services on our behalf or other services provided by third-parties via our Services (such as but not limited to, fraud and spam investigations, payment processing, site analytics, and operations, providing special partnership features in our service– either on an aggregate non-identifiable basis, or using a unique identifier which is not attributable to you). They are required to secure the data they receive.
(c) Advertising partners: to enable the limited advertisements on our service, we may share a unique advertising identifier that is not attributable to you, with our third-party advertising partners, and advertising service providers, along with certain technical data about you (your language preference, country, city, and device data), based on our legitimate interest. This includes partners managing our advertising placements and also advertisers themselves and their agencies or third parties managing their advertising demands. Your unique advertising identifier is created by your mobile device’s operating system and you can change it or choose not to share it at any time. If you want to know more, read our Cookies and Tracking Technologies Policy.
(d) Legal and Law Enforcement: We may disclose your information to law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to terror acts, criminal investigations or alleged illegal activity or any other activity that may expose us, you, or any other MINEX Forum user to legal liability.
(e) Change of Control – New Owners: We may share your information with another business entity if we plan to merge with or be acquired by that business, or are involved in a transaction with a similar financial effect. In such a situation we would make reasonable efforts to request that the new combined entity or other structure follow this Policy with respect to your personal information. If your personal information was intended to be used differently, we would ask the new entity to provide you with prior notice.
Because MINEX Forum is global, the recipients above may be located outside the country in which you are located. See the section on “International Data Transfers” below for more information.
Information You Share Publicly
Some of our Services allow you to share information with others on a public basis. If you post information on a public feature of our Services or through social media sites, plug-ins or other applications, do not forget this information is public on our Services and, depending upon your privacy settings, may also become public on the Internet. When you post on Communities, the admin of the Community has the ability to allow everybody to access it, but you can always actively delete messages you posted. We cannot prevent or control further use of this information so please make sure you only post information that you’re happy to be seen publicly. We may also further use such public information you share, for various reasons, such as improving our service and providing you with relevant content and analysing trends.
At this stage, whatever you share publicly is available to the entire MINEX Forum community. If you wish to remove a certain piece of content you have shared in the past, you can do that by deleting that content. It will be removed from our services but may remain on the local devices of some users (assuming they have chosen to save it).
Every now and then, MINEX Forum may send you updates about the administration and operation of the Service (for example, about your transactions, policy changes, technical issues, etc.). We may also send notifications about offerings by MINEX Forum or third parties, that we think may be of interest to you. If you do not wish to receive such notifications, you may adjust your system settings to decline them.
Cookies and Tracking Technologies
Accessing, Reviewing, and Changing Your Personal Information
EEA Privacy Rights
If you use our services from the EEA, you have certain rights regarding your personal information, subject to local law. These include the following rights to: access your personal information, rectify the information we hold about you, erase your personal information, restrict our use of your personal information, object to our use of your personal information, receive your personal information in a usable electronic format and transmit it to a third party (right to data portability), lodge a complaint with your local data protection authority. To learn more about exercising your EEA rights, visit our EEA rights page. If you would like to understand or exercise such rights, please contact us at the details below. We will contact you if we need additional information from you in order to honour your requests.
We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:
to fulfill our contractual obligations to you, for example, to provide the services, to ensure that invoices are paid correctly;
where you have given your consent to the processing;
to comply with our legal obligations, as explained above;
to meet our legitimate interests, for example, to understand how you use our products and services and to enable us;
to derive knowledge from that, which allows us to develop new products and services, and to personalize the service for you and the ads you see. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms;
to protect the vital interests of the data subject or of another natural person;
necessary for the performance of a task carried out in the public interest.
Third-Party Websites and Apps
Our app may contain links to other third-party websites or you may access Apps from a third-party site. We are not responsible for the privacy practices or the content of these third-party sites. The API Client uses YouTube API Services.
Our Services are not intended for children under the age of 13. Therefore we do not knowingly collect personal information via our websites, applications, services, or tools from anyone under 13.
We operate internationally and provide our Services to MINEX Forum users worldwide allowing them to communicate with each other across the globe. That means that your personal information may need to be processed in countries where data protection and privacy regulations may not offer the same level of protection as in your home country. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
Updates to this Policy
From time to time, as our services evolve, we may update this Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the App. Please check the App frequently for updates.
You can also contact us in writing at Advantix Ltd, 28 Chester Road, Northwood Middlesex HA6 1BQ Tel: +44 208 089 2886 E-mail:firstname.lastname@example.org